We again reached our incredible society with a quick study to gather feedback on the features we delivered in 2024, as well as plans for 2025. This was our fifth annual study and we cannot fully express our gratitude for your participation.
With 557 answers, we have gathered a comprehensive overview of the study results to be shared in this blog post. At the end we also include our 2025 roadmap. Let’s dive into this year’s results!
First, let’s look at who exactly participated in our study:
We are pleased to find out that the study audience represents a wide range of perspectives, representative of majority o And with regard to the total satiSFACTION:
One of the most important feedback pieces on this study was related to features delivered in 2024:
And besides, here are the top 10 most requested features:
- DNS -Control Tool in UI (19.6%)
- Improvements of Plesk -migrator (19.4%)
- Staging sites in a click (19%)
- Improved webmail experience (17.6%)
- Site/Server Automatic Health Reports (17.4%)
- SEO tools (17.4%)
- Renew Plesk Mobile Application (15.1%)
- Better Literpeed -Itegration (14.9%)
- Plesk as a Private VPN -Server (13.6%)
- Expanded support for old PHP versions (security fixes) (13.3%)
During 2025 we plan to deliver at least half of the desired features.
And finally below, the top 5 categories are received in feedback comments that we will use to ensure that future releases meet or exceed expectations:
We received a lot of valuable feedback from this study and take a lot of results to the heart which includes:
“I think Plesk is the best choice to host and offer affordable pricing for unlimited accounts. However, my user base is still very small, which has resulted in significant losses for me as a new hosting provider.
“Work with bugs and really need features, not just useless features trying to replace Sysadmins.”
“Develop a strategy to ask for reviews at the right time and make it easy for customers to leave them. You can send e emails, push messages, or include a link to the review page on your site.”
“I think the whole UI interface is unique.”
“Better Guide to E -Mail/Domain/DKIM configuration, especially when DNS is not administered by Plesk”
We encourage you to keep an eye on next year’s investigation and please participate so your voice can be heard.
Take a moment to visit the link below and explore our scheduled roadmap 2025. Your feedback directly affects the work we do to give you the best hosting solution and features that are possible.
https://features.plek.com/tabs/28-plantned-roadmap
Thank you so much for your continued confidence in our product. We remain future forward in our work with the inherent understanding that your success is our success.